Website terms of use

Last updated 27 October 2026.

These terms apply to your use of this website. They do not cover any service you buy from us. Services are covered by the written order terms we agree with you before work starts.

Who we are

This website is run by Upgrade Project Solutions Ltd, company number 15208992, registered office Suite 8, 5th Floor, St James House, Pendleton Way, Salford M6 5FW. See company and legal information for full details.

Information on this website is general

The content on this website, including planning policy summaries, examples and sample reports, is general information only. It is not advice about any particular site and you should not rely on it to buy, sell, finance, value or develop land. Examples and sample reports describe invented sites. Policy and legislation change; summaries are accurate to the best of our knowledge on the date shown, and you should check the source before relying on them.

No reliance on planning outcomes

Planning permission is decided by the local planning authority. Nothing on this website is a promise or prediction that permission will be granted for any site.

Links to other websites

We link to public sources such as government and council websites. We do not control them and are not responsible for their content.

Intellectual property

The text, design and graphics on this website belong to us or are used with permission. You may view and print pages for your own use. You may not copy them for commercial use without our written consent.

Our liability

We do our best to keep this website accurate and available, but we do not guarantee that it is complete, current or free from errors, or that it will always be available. To the extent the law allows, we are not liable for any loss arising from your use of, or reliance on, this website. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. If you are a consumer, nothing here affects your statutory rights.

Changes

We may update these terms. The date at the top shows the latest version.

Law

These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, except that a consumer living elsewhere in the UK may also bring proceedings in their home courts.